Please read these terms carefully before using the Xwin platform. All details regarding accounts, bonuses, payments, and responsibilities are clearly outlined here.
Key Points
The full terms are detailed below. Here is a brief summary of the key points.
Xwin is strictly for adults only. Opening an account or playing under the age of 18 is strictly prohibited.
Winnings from bonuses are subject to wagering requirements before withdrawal. See the bonus section for details.
Only one account per person is allowed. Creating multiple accounts will result in all of them being closed.
Identity verification (KYC) must be completed before making a withdrawal. This is mandatory for security and fraud prevention.
Any form of fraud, system abuse, or bonus manipulation is strictly prohibited.
Xwin reserves the right to update these Terms & Conditions at any time. You will be notified of any changes by email or notification.
By using the Xwin platform (xwin.ml), you are considered to have agreed to these Terms & Conditions. If you do not agree with any of these terms, please do not use the platform.
These Terms & Conditions form a legal agreement between Xwin and you ("you" or "user"). Xwin reserves the right to modify or update these terms at any time. Any changes will be communicated via the website and your registered email.
Important: This platform is for users aged 18 and above only. Use by minors is strictly prohibited.
Anyone who registers or logs in to Xwin is considered to have read and agreed to these Terms & Conditions. Xwin's Privacy Policy and Responsible Gaming Policy also apply alongside these terms.
To create an account on Xwin, you must provide accurate and complete information. Registering with false information is strictly prohibited, and such accounts may be closed at any time.
Each individual (sharing the same name, address, email, phone number, or payment method) may only hold one Xwin account. If multiple accounts are suspected, all accounts may be investigated and closed, and all balances may be forfeited.
To ensure security and prevent money laundering, Xwin may require all users to complete KYC (Know Your Customer) verification. The following documents are typically required:
Large withdrawals may be held until KYC verification is complete. It's best to finish verification right after registration.
It is your responsibility to keep your account password and login credentials strictly confidential. You are responsible for any activity carried out using your account. If you notice any suspicious activity, contact support immediately.
Xwin regularly offers various bonuses and promotions. Each offer has its own terms, and bonuses may be forfeited if those terms are not met.
Bonus funds cannot be withdrawn directly. You must first place a specified amount in bets — this is known as the wagering requirement. For example: if you receive a bonus of BDT 1,000 with a 30x wagering requirement, you must wager BDT 30,000 before you can withdraw.
Please read the specific terms of any offer carefully before claiming a bonus. Xwin will not be responsible for bonus loss due to unfamiliarity with the terms.
New members may receive a Welcome Bonus on their first deposit. This bonus can only be claimed once. If the same person claims it across multiple accounts, all accounts will be cancelled.
Winnings from Free Spins are subject to wagering requirements. Free Spins are generally valid for 7 days. Any unused Free Spins will be forfeited once they expire.
Deposits and withdrawals on Xwin must be made using a payment method registered in your own name. Transactions from third-party accounts are strictly prohibited.
Xwin never withholds winnings unfairly. Payments are processed on time once the relevant conditions are met.
All games on Xwin are RNG (Random Number Generator) certified. Every game outcome is completely random and determined without any external interference.
Any of the following activities may result in account termination:
If a technical issue causes an incorrect result in any game, that game's result will be considered void and the bet will be refunded. Xwin's decision in such cases is final.
Xwin believes gaming should be an enjoyable activity, and it is our responsibility to ensure it does not negatively impact anyone's life.
The following Responsible Gaming tools are available on Xwin:
If you feel that gambling is getting out of control, please Responsible Gaming Go to the page or speak with our support team.
Xwin reserves the right to temporarily or permanently close accounts in the following circumstances:
Users may close their account at any time by contacting support. Any valid funds remaining in the account at the time of closure will be returned, but bonus balances will be forfeited.
Xwin places the highest priority on protecting your personal information. We never sell your data to third parties.
We collect and use information solely for the following purposes:
For more details on privacy, please see our Privacy Policy View page.
Xwin is an entertainment gaming platform. Game outcomes are determined by RNG and are entirely random. Xwin does not guarantee any winnings.
Xwin is not liable for the following:
Online gaming carries financial risk. Do not bet more than you can afford to lose. There is no guarantee of recovering lost funds.
If you have any questions or complaints, please contact the Xwin support team. We aim to respond within 24 hours.
Ways to reach support:
If a dispute arises, first try to resolve it by contacting Xwin support directly. If unresolved, appropriate legal action may be pursued. In all disputes, the decision made by Xwin shall be considered final and binding.
The latest version of these Terms & Conditions will always be available at xwin.ml/terms-conditions. You will be notified by email of any changes.
You've read the terms — now it's time to enjoy the experience. Claim your welcome bonus and explore Xwin's vast game collection.